GX20

Note: Design and specifications are subject to change without prior notice.

All the pictures I have taken are too dark.

You can use the Mobile light function. Each time # key is pressed, the status of the Mobile light changes. (at camera preview mode) You can also change the light colour while using the Mobile light function, each time "5" key is pressed.

Can I copy the whole of my SIM card to the phone memory.

Phone book entries can be copied from the SIM card to the phone memory.

How many pictures can be saved on the phone.

The phone memory has a total of 2 Mbytes for storage. The maximum number of pictures including Sounds and Video Clips that can be stored is 250.

How many SMS & MMS messages can be stored on the Phone.

A Maximum of 200 SMS messages can be stored on the phone.

MMS messages are stored in a separate memory area. Press Menu 4-1-7 to see how much space there is left.

I cannot copy a SIM Card contact to my PC using Handset Manager.

The SIM Card Phonebook data can only be transferred to a PC using the XN1-DC10 data cable.
(IrDA not supported)

ThePC Link option must be selected in the GX20 / GX27 / GX20c / GX22/22S / GX-21 / GX23 Menu(Menu 3-6-1) to enable the transfer of data between the GX20 / GX27 / GX20c / GX22/22S / GX-21 / GX23 and Handset Manager.

I cannot hear any sound while playing a movie clip.

The volume depends on the setting of Ringer Volume. The volume becomes 0 when the Ringer Volume is set to Silent or Step Tone.

If the video clip has been recorded with sound, the volume can be adjusted by pressing down or up key.

I cannot receive the message or the attached file.

If the message size including attached file is more than 100 Kbytes, the message and the attached file can not be received. You should see the message "Data too big" or "Message cannot be found" (depends on Network) on the display.

I cannot send an MMS, a failed icon appears on the display.

If a message cannot be sent for some reason, the message will stay in the Outbox. Messages in the Outbox can be resent. Go to the Outbox Menu 4-1-5 The error information can be confirmed here.

The procedure is ;
  • Go to the Outbox (Menu 4-1-5)
  • Move the cursor onto a message which cannot be sent
  • Push Options and select [Error Details]
  • I cannot use the Continuous Shooting function.

    When the Picture Size is set to Large or a frame is selected for taking pictures, you cannot use the Continuous Shooting function.

    I cannot use the Frame function.

    The XN-1DC10 Data Cable is not compatible with the GX30 / GX-E30 / GX30c / GX32 / GX-31. The correct Data Cable is the XN-1DC30. This can be purchased from Retail Stores.

    I have a Data cable for GX10. Can I use it on any other models?

    Yes, the XN1-DC10 cable is compatible with the GX10, GX10i and the GX20 / GX27 / GX20c / GX22/22S / GX-21 / GX23, however functionality is model dependent.

    The XN1-DC10 cable is not compatible with the GX30 / GX-E30 / GX30c / GX32 / GX-31.

    I have an envolope with an @ symbol on my display.

    This is a WAP Alert. To view or delete this message, connect to Vodafone Live! Once connected press Options then scroll down and select Advanced... then Option 4 Alert Inbox here you can view, download or delete the messages.

    I want to transfer my saved pictures to my PC.

    You can transmit pictures, sounds, video clips, and Contacts List entries between your phone and your PC, and can use Contact Lists entries on your PC. Navigate to menu 3-6 select "Infrared" or "Data Cable". This information and other connecting information are detailed under the heading 'Connecting GX20 / GX27 / GX20c / GX22/22S / GX-21 / GX23 to Your PC' in the user guide.

    Is there a larger capacity battery available for the GX20 / GX27 / GX20c / GX22/22S / GX-21 / GX23

    A high capacity battery can be purchased for the GX20 / GX27 / GX20c / GX22/22S / GX-21 / GX23 through retail stores

    My pictures are out of focus.

    When the distance to the subject is approximately 5cm, set the macro dial to the macro position.When the distance to the subject is approximately 40cm or more, set the macro dial to the normal position.

    The phone does not vibrate with a downloaded Ringtone.

    Not all Polyphonic Ringtones support the Link to Sound option in Profiles Please consult with your Ringtone Provider for further assistance.

    What can I do with the PC Link function.

    You can transmit pictures, sounds, video clips, and Contacts List entries between your phone and your PC, You can also synchronise your contacts with Microsoft Outlook™ and Microsoft Outlook Express™