Note: Design and specifications are subject to change without prior notice.

Can I have a software upgrade on my GX-E30 for it become a GX30i?

Sharp are not able to provide the software upgrade for a GX-E30 handset to become a GX30i. There has been some minor hardware changes to the GX30i, this unfortunately means that GX30i software cannot be flashed into a GX-E30 under any circumstances, as this could cause operational problems with the handset and would also mean that the handset is no longer approved for connection to the network. The GX-E30 & GX30i models have been declared to the certification authorities as two separate phones and the GX30i has been separately type approved as a product variant. Therefore, software is not interchangeable between the two phones, since the GX30i software has not been certified on the GX-E30. A software upgrade of a GX-E30 handset with GX30i software would result in legal and regulatory implications.

Can I send MP3 files using the MMS service?

No. MP3 sound files cannot be sent as an attachment to a Multimedia Message(MMS).

Can I store MP3 files on the Handset Memory, rather than the SD Memory Card?

It is possible to store MP3 files on the Handset Memory, however the maximum file size that the Handset is capable of storing is 100KB.

Can I use the built-in modem or Handset Manager with Bluetooth™?

No. The GX-E30 Bluetooth™ function only supports Headsets and Hands-Free CarKits.

How can I connect the GX-E30 to my PC?

You can connect the GX-E30 to your PC by using the built-in Infrared port or the USB Data Cable(XN-1DC30)*. Handset Manager for the GX-E30 must also be unstalled on the PC.

* The optional XN-1DC30 USB Data Cable can be purchased from Retail Stores.

How many Java™ Applications can the GX-E30 store?

A maximum of 50 Java™ Applications can be stored in the GX-E30 Handset Memory. The maximum file size for a single application is 300 KB. (Handset Memory capacity is approximately 6 MB.)

I cannot access the Memory Card while the Phone is connected to my PC

You cannot access the Memory Card while the Phone is connected to a PC, or if Bluetooth™ or Infrared is activated.

I cannot play an MP3 music track.

The GX-E30 can play MP3 tracks that have been recorded with a maximum bitrate of 192.Variable Bitrate (VBR) is not supported. To confirm the bitrate, use a PC based MP3 Player to check the MP3 file information

I have a Data cable for GX20 / GX27 / GX20c / GX22/22S / GX-21 / GX23 (or GX10 / GX12 / GX-i98 / GX13). Can I use it with the GX-E30?

The XN-1DC10 Data Cable is not compatible with the GX-E30. The correct Data Cable is the XN-1DC30. This can be purchased from Retail Stores.

Is it possible to set an MP3 music track as the ringtone?

No. Sound files stored in AMR, WAVE and MP3 format cannot be used for the ringtone.

Is it possible to transfer information to a PC from the GX-E30 using the Memory Card?

Yes. You can transfer data from the Memory Card to the PC, however this cannot be done using Handset Manager. A commercially available Memory Card reader/writer for your PC is required.

Is it possible to use the GX-E30 all over the world?

The GX-E30 is a QuadBand Handset, Supporting 850, 900, 1800 & 1900 MHz Frequencies. Roaming* is possible where these GSM frequencies are supported.

*Roaming must be enabled by your Service Provider prior to travelling.

What are the specifications of the Camera?

Camera Type:
Megapixel CCD Camera

Effective Pixels:
1 Megapixels

Upto 7x Digital Zoom

Image Sizes:
S: 120 x 160 pixels
M: 240 x 320 pixels
L: 480 x 640 pixels
XL: 768 x 1024 pixels
XXL: 858 x 1144 pixels

What Bluetooth™ devices can I use with the GX-E30?

You can use Bluetooth™ for connecting the GX-E30 to a Bluetooth™ Headset or Hands-Free CarKit only. The GX-E30 does not support Bluetooth™ connections to a PC or other Bluetooth™ enabled Handset.

What can I do with the Memory card?

You can save Sounds, Videos and Pictures onto the Memory Card, you can also Back-Up your contact entries onto the SD Card. To transfer information stored on the Memory Card to a PC you will require a commercially available SD Memory Card reader/writer*.

*These can obtained from most good computer stores.

What does the remaining shots indicators mean in the upper left of the screen?

<123>: Indicates the remaining number of pictures that can be taken.
<***>: Indicates the remaining number of picturesthat can be taken exceeds 999.
???: Indicates a Memory Card is not inserted or cannot be recognised by the Phone.
<--->: Indicates setting of "Save New Pictures To" in the Camera menu is set to "Choice".

What kind of Audio format can I play on the GX-E30?

The sounds which can be played are MP3, AMR, MID, SMAF, WAV (GSM full rate codec), i-Melody and an Original ringtone (composed in Melody Editor). Other Audio formats including WAV(PCM) cannot be played.

What Memory Cards & sizes are compatible with the GX-E30?

Two types of Memory Cards can be used with the GX-E30, SD (Secure Digital) and MMC (Multimedia Memory Card).
8, 16, 32, 64 & 128MB MMC Cards are supported

8, 16, 32, 64, 128, 256 & 512MB SD Card are supported.

Why does my SD Memory Card show Memory used even though it is a new card?

The SD Memory Card reserves space for copyright protection, etc. For example: When using an 8MB SD Card. The available user space is about 6.5 MB.

Memory Status (Menu 6-7-2) will show the total amount of used and available apace on your Memory Card.